Question 1

If I am unable to attend, can I reschedule?

Accepted Answer

YES, we understand that sometimes things happen that change your availability.  We kindly ask that you notify us at least 48 hours before the event's start time. 
Rescheduling requests will be accommodated based on availability, allowing you to choose from any future dates for the same event. Please note that rescheduling is subject to space availability

If a student does not arrive to the class and has not provided prior notice, we regret that we cannot offer a refund, We will provide a 20% discount for a future date.

Here to start rescheduling  (link)

Question 2

What happens if the certificate is not accepted by the court in my county?

Accepted Answer

We stand by our program with a 150% money-back guarantee. In the unlikely event that your certificate is not accepted, we will:
Issue a full refund of 150% of your course fee.
Work directly with your court to resolve any issues.
You keep your certificate, along with the two-month membership and all associated benefits.
Our primary goal is to ensure our compliance across WA State.

Question 3

Are the classes and services provided online ONLY?

Accepted Answer

Yes,  since COVID all of our realtime sessions are online only.
That includes mediation and co-parenting coaching sessions.

Question 4

Is there an assessment?

Accepted Answer

Yes, a very simple 5 questions online assessment is done at the end.  A passing grade is required to release the certificate.
Students can retake the assessment in some cases.

Question 5

How and when do I get my certificate, and what do I do once I get it?

Accepted Answer

The certificates are emailed individually at the end of the class after the assessment is completed. 
Parents should  file it with the court 
Filing documents at Snohomish Superior Court
Filing documents at Skagit Superior Court 
Filing documents at Island Superior Court
Filing documents at Kitsap Superior Court

Question 6

Do we need a case # in order take the class?

Accepted Answer

It is recommended to take this class as early as possible, even before you start your divorce proceedings.  The sooner co-parents take this online class, the better prepared you will be to face the challenges more effectively.  
In case you don't have all the details for your certificate, you can fill them manually later.

Question 7

Why is this class a requirement ?

Accepted Answer

The class is a requirement because divorcing parents are navigating a critical stage that significantly impacts both their well-being and the emotional health of their children.

This class provides essential tools and strategies to help parents manage the complexities of this transition, fostering effective communication, reducing conflict, and prioritizing the best interests of the child.

By participating, parents will gain valuable insights that not only ease the divorce process but also lay the foundation for a healthier, more cooperative co-parenting relationship, ensuring a more stable and supportive environment for their children during this challenging time.

Frequently asked questions